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Return Policy

Return Policy

Cloudstyle.biz guarantee return if you are not satisfied with your purchase. And you can apply return online in 9 days after order is received. Please make sure the returned items are in a saleable condition.For all returns, please submit support ticket to our Customer Service. Our Customer Service representatives determine the eligibility for refunds and exchanges once customers have contacted us and explained their reasons for return.

Return Note

a. You can apply for Return& Refund in 9 days after your order is received;

b. The following items cannot be returned or exchanged: Underwear, Swimwear, Leggings, Beauty;

c. Items returned must be in unused condition with the original packing. We do not accept items which are worn, damaged, washed or altered in any way;

d. You are responsible for return shipping fee if the return is caused by yourself. Please choose economical shipping method;

e. We do not accept packages returned using Freight Collect. 

f. If you want to return because of size problem, we will charge you 30% of product value you as depreciation fee.

Special Note
We will always inspect the goods strictly, before the products are sent for shipment. In case of damages in course of shipping, please contact us by email or telephone to inform us regarding the damaged goods. We will always be here to help you and solve it together with you.

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